Rosie Reflecting

  Photo by Yan Krukov (Pexels)                 Do you need others to have a good time? To enjoy work? Or can you decide for yourself?   In my last post ‘Living the Dream’ (or How does a person react to change?) I wrote about how our language and behaviours are indicators of how often we may well change our behaviour, in a given context [1] . This all led on from a conversation I had with a friend.   The theory or fact is that our language and behaviours give away huge clues (to those who are aware of this fact), clues on how we will behave and what we will say in a particular situation.    However, we are all complex individuals and it isn’t just the language and behaviours indicators around the Decision Factors [2] , which shows are they motivated to change through searching for ‘difference’ or ‘sameness’. Being complex human beings other factors come into play and we may change or appear to change as we progre...

  I’m having a Facebook free weekend, so far I’ve managed nine (9) hours and counting.   I used to have an iPhone. I don’t now for several reasons that are not relevant here. On that phone I could see how much time I had spent on screen and what I had been doing, Scary on the one hand and a little salutary on the other.   There might well be a setting on my Android but I haven’t looked for it.   Anyway this is about this particular weekend it’s the third weekend in February 2021 and we are still in Turkey, therefore it’s a lockdown weekend. That should mean the whole country of Turkey that’s nearing 85 million people should be staying at home. With the exception of those who need to work which in a rural area such as where we are has different interpretations. Hey ho. It is possible to have food and meals delivered and on Saturdays delivery companies are still providing you with the online orders you placed earlier in the week.   Due to the weekend...

It would be great if there never was any conflict wouldn’t it?   The conflict that occurs regularly in the world of work and on the receiving end of customer service is very similar.   Often due to the fact that there is a way to do it and this is the way and there is no flexibility. A way to do it is a process or a procedure, if we don’t have those processes or procedures none of our systems will work. Things need to requisitioned in the right way to reduce overspend and keep profits up. Processes need to be implemented step by step. When you learn to drive a car you discover failure to do things in the right order means you crash the gears or some other disaster.   However what happens when we have a problem or our customer or client has a problem?   We or they are not interested in the process or procedure in the slightest we or they want something doing.   These are again two subconscious language patterns and apart from 20% of the population who can ...